A Texas woman is now facing charges after she threw soup in the face of a cashier at a fast food restaurant.

The incident was reported at Sol de Jalisco restaurant in Temple, on

Officials say the customer called the restaurant to complain that the soup was so hot that it melted the plastic to-go lid it was served in. The cashier then reportedly apologized to the woman and offered her a refund.

Despite the worker’s efforts, the customer berated the cashier and then showed back up to the restaurant with the soap in hand.

“I pulled my phone out and that’s when I said, “If you do not leave or calm down, I am going to call the police,'” the worker, said in TikTok video she posted describing the incident.

The worker told viewers that she then told the woman to stop cursing and she would attempt to rectify the situation.

That’s when the customer threw the soup in the cashier’s face.  At that point the worker said the soup was cold but the spices inside the soup caused her a great deal of pain:

“My eyes were burning, my nose was bleeding, I was in a lot of pain,” she said in a second TikTok. “By the time I wiped it away and could almost see again, there were already customers and staff outside following her out.”

Authorities were able to identify the customer and she has since been banned from the establishment. Officials also report that charges against her are pending.

The restaurant has since released a statement regarding the incident:

“We do not condone this type of behavior and hold our citizens to the highest standard,” Deputy Chief Allen Teston said. “If a citizen believes they have received poor service we advise them to remain civil until the problem is resolved.”