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Glitch in Robocall system sends false alert to Palm Beach County parents

Suicide Prevention Hotline New Number
In this Sunday, Aug. 11, 2019, photo, a man uses a cell phone in New Orleans. With suicides on the rise, the government wants to make the national crisis hotline easier to reach. Once implemented, people will just need to dial 988 to seek help. Currently, National Suicide Prevention Lifeline uses a 10-digit number, 800-273-TALK (8255). Callers are routed to one of 163 crisis centers, where counselors answered 2.2 million calls last year. (AP Photo/Jenny Kane)

WEST PALM BEACH, FL– The Palm Beach County School district is reporting that a “technical glitch” in the security system is causing false alerts to be sent out to parents.

Parents may have received a Robocall on Friday stating that their child’s school is currently on lockdown.

The district explained that no schools are currently on lockdown and they are working to fix the security system error.