Travelers who take off from the Miami International Airport will soon have a faster way to board their planes.
Miami-Dade County Mayor Daniella Levine Cava announced that they will be bringing Biometric boarding to the airport, to improve the customer experience:
“The launch of biometric boarding at MIA is the latest way that Miami-Dade County is leveraging technology to improve customer service and simplify operations,” Mayor Cava said. “I am proud to see our airport lead the nation with this cutting-edge innovation that will streamline the boarding process for our passengers.”
Soon customers will be able to step up to a camera which will scan their face to confirm their identity.
According to those familiar with the project, the process will be quick and painless.
“We look forward to elevating our passenger experience with this state-of-the-art boarding solution. MIA is now the busiest U.S. airport for international travel and continues to set new records each month for passenger growth,” said MIA Director and CEO Ralph Cutié. “Biometric boarding is one of the major steps we are taking to pave the way for additional growth in the years to come.”
The system has been available at the airport since 2018 for international arrivals at Concourse E, but now the boarding system will be available across all of the airport’s more than 130 gates.
This will make it the largest ever biometric boarding deployment.
The biometric experience should be available at the airport in 2023.